Privacy Policy

At Ouch Professional Body Piercing Ltd and Ouch Truro Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you visit our website or book a service with us.

1. What Information We Collect

 

We may collect the following information:

  • Contact details (e.g. name, email address, phone number) when you book an appointment.
  • Appointment details, such as chosen services and times.
  • Health information, if voluntarily disclosed, relevant to piercing safety.
  • Technical data, such as IP address, browser type, and cookies (see below).

2. How We Use Your Information

 

We use your data to:

  • Book and manage appointments.
  • Communicate updates or confirmations.
  • Comply with health & safety regulations.
  • Improve our website and services.

 

We will never sell or share your personal information with third parties for marketing purposes.

3. Cookies

 

Our website uses cookies to:

  • Ensure smooth site performance.
  • Understand how visitors use our site.
  • Remember your preferences (like past bookings).

 

Cookies are small text files stored on your device. You can control cookie settings in your browser at any time.

4. Your Rights

 

You have the right to:

  • Access or update your personal data.
  • Request that we delete your data (unless legally required to retain it).
  • Withdraw consent where processing is based on it.

 

To make a request, email us at: ouchbodypiercing@hotmail.com

5. Keeping Your Data Secure

 

We take data protection seriously and use appropriate measures to keep your information safe and secure.

6. Contact Us

 

If you have any questions about this policy or how we handle your data, feel free to reach out:

 

Ouch Professional Body Piercing Ltd and Ouch Truro Ltd
Email: ouchbodypiercing@hotmail.com